Privacy Policy
Effective Date: January 1, 2026
DIRE MONEY TRANSMITTER LLC ("Dire Money," "we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website diremoney.co.com (the "Site") and use our products and services.
1. Information We Collect
We collect information you provide directly (name, email, phone, company details) through contact forms, support requests, and account registration. We also collect information automatically through cookies, web beacons, log files, and analytics tools that track your browsing activity, IP address, device information, and usage patterns on our Site.
2. How We Use Your Information
We use the information we collect to: provide, maintain, and improve our platform and services; respond to your inquiries and customer support requests; send transactional emails and account notifications; comply with legal and regulatory obligations; conduct data analysis and research; prevent fraud and enhance security; and market our services (with your consent).
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information with: service providers and contractors who assist us (payment processors, hosting providers, analytics companies); legal authorities if required by law or to protect our rights; and business partners with your consent. Any third-party service providers are contractually obligated to maintain the confidentiality and security of your information.
4. Data Security
We implement industry-standard security measures including encryption (SSL/TLS), secure server infrastructure, access controls, and regular security audits to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your location, you may have rights to: access your personal information; request correction of inaccurate data; request deletion of your information (subject to legal obligations); opt-out of marketing communications; and data portability. To exercise these rights, contact us at support@diremoney.co.com.
6. Cookies and Tracking Technologies
Our Site uses cookies, web beacons, and similar technologies to enhance your experience, remember your preferences, and analyze site usage. You can control cookie preferences through your browser settings. For more details, see our Cookie Policy.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing personal information.
8. Children's Privacy
Our Site and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete that information immediately. Parents or guardians who believe a child has provided information can contact us at support@diremoney.co.com.
9. International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence, which may have different data protection standards. By using our Site, you consent to such transfers and processing. We implement appropriate safeguards to protect your information.
10. Retention of Information
We retain your personal information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the context and type of information.
11. Do Not Track Signals
Some browsers include a "Do Not Track" feature. Currently, there is no industry standard for recognizing DNT signals, and our Site does not respond to DNT browser signals.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of material changes by updating the effective date and, when appropriate, by providing additional notice (such as email notification). Your continued use of our Site following the posting of revised Privacy Policy means you accept and agree to those changes.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
DIRE MONEY TRANSMITTER LLC
Email: support@diremoney.co.com
Phone: +1 425 284 7059
Address: 9000 Renton Ave S Unit 1, Seattle, WA 98118, USA
14. California Privacy Rights (CCPA)
California residents have specific privacy rights including the right to know what personal information is collected and the purposes for its use, and the right to delete personal information. Submit requests through support@diremoney.co.com.
15. EU Data Protection (GDPR)
For EU residents, we comply with GDPR requirements. You have rights including access, rectification, erasure, restriction of processing, data portability, and objection. Contact support@diremoney.co.com to exercise these rights.
16. Compliance and Auditing
As a Money Services Business registered with FinCEN, we maintain comprehensive privacy compliance documentation and audit logs. Privacy practices are reviewed regularly to ensure compliance with federal and state regulations, including FinCEN and NFA requirements.